The Voice of the American Auto Rental Industry
Dedicated to the betterment of the rental car industry by supporting and promoting sensible legislation that will benefit all its members.

ACRA Welcomes Two New Car Rental Companies

Avis-Budget logo and Dollar-Thrifty LogoThe American Car Rental Association was formed to represent the car rental industry in legislative forums, travel issues, and public policy matters that are debated by the media and elected officials at all levels.

ACRA moved two steps closer to gaining the support of the entire industry when Avis Budget Group, Inc. and Dollar Thrifty Automotive Group joined the association. Sharon Faulkner, Executive Director of ACRA, stated: “The companies joined at the best of times. The car rental industry is stronger than it has been in a very long time and yet it is facing significant issues that require a unified voice that carries a consistent message. In this new era of solidarity, ACRA can make a difference for everyone in the car rental industry.”

Robert E. Muhs, Vice-President of Government Affairs and Counsel for Avis Budget Group, Inc. , has joined the ACRA Board of Directors and will be an important contributor to our legislative forum. Bob has been involved in the car rental industry since 1994 and is responsible for all federal and state government relation activities and directs the lobbying efforts before the U.S. Congress for Avis Budget Group. The company has a total rental fleet of more than 345,000 vehicles and is a leading vehicle rental operator in North America, Australia, and New Zealand including licensees that operate in more than 100 countries throughout the world. They also operate one of the largest truck rental businesses in the U.S.

Bill Walker, Corporate Attorney for Dollar Thrifty Automotive Group since 1995, will represent the company’s membership. His years of experience in legislative affairs will be extremely valuable in addressing the issues that affect the car rental industry. Together Dollar and Thrifty have operations in over 80 countries throughout the world including approximately 600 corporate and franchised locations in the U.S. and Canada.

Each large and midsize rental company, every franchise owner, independents of all sizes, and each member of ACRA reaps the benefits of having the knowledge and the experience of our Board Members who have been involved with the industry for a mean average of over 30 years.

If the industry has a concern that needs an immediate response with level-headed reactions and decisive actions, ACRA has the power to address the issue. Powerful lobbyists make all the difference when a bill is introduced to the legislature and ACRA has some of the very best in the industry. But ACRA needs everyone’s support to continue to be successful.

Judging by the high attendance at this year’s Car Rental Show in Las Vegas, it’s apparent that the car rental industry is ready to grow stronger and become more profitable, more sustainable, and it’s doing this under an all encompassing umbrella of solidarity, the American Car Rental Association.

Successful 2011 Florida Legislative Session

State of Florida SealThe 2010-2011 legislative session in Florida has concluded. A number of ACRA-supported victories were achieved, marking a successful legislative session. Highlighted below are five notable accomplishments from the session:

Minimum Financial Responsibility (Opposed). Final Result: Defeated
SB 1806 by Sen. Diaz de la Portilla (R-Miami) and HB 1439 by Rep. Jamie Grant (R-Tampa) would have increased the minimum financial responsibility for rental car companies. As a result of meetings with leadership and local Enterprise professionals discussing the issue with their local legislators (in the district and during Tallahassee visits), these bills were not given a hearing in any committee. We expect this issue to surface again next session.

Limitation on Toll Administration Fees (Opposed). Final Result: Defeated
Language to cap the amount a rental car company can charge as an administrative fee for renters who go through toll booths was defeated this session. Earlier in the session, the Miami-Dade Toll Authority amended it to a large transportation package. However, working with the other rental car companies, we had the language taken off the bill at the next committee stop. We suggested to those who advanced this language that an interim study on toll authorities fees and operations procedures may be warranted.

PIP Reform (Supported). Final Result: Defeated
With approximately four weeks left in session, the PIP Reform effort was narrowly defeated in the House Health and Human Services Committee. While reform proponents worked to revive the issue on other bills, it was not added to legislation that was ultimately approved. Two separate bills were originally filed – one that addressed attorneys’ fees and one that tackled fraud surrounding auto accidents.

The sponsors of the attorney fee bills were Rep. Mike Horner (R-Kissimmee) and Sen. Garrett Richter (R-Naples). The sponsors of the bills that address vehicle accidents were Rep. Jim Boyd (R-Bradenton) and Sen. Ellyn Bogdanoff (R-Ft. Lauderdale). At the final committee meeting where the bill was defeated, the two House bills were combined to include the below provisions that were an attempt at a compromise package:

  • Required long-form crash reports to be filed;
  • Capped attorney fee awards in PIP disputes at $200 per billable hour and barred the use of contingency risk multipliers in determining PIP fee awards;
  • Required compliance with policy terms, including submission to examination under oath by insureds, as a condition precedent to receiving policy benefits;
  • Entitled medical providers to reasonable compensation for attending an EUO;
  • Tolled the 30-day period for payment of PIP benefits when there is reasonable belief that insurance fraud has been committed;
  • Established that a premature pre-suit demand letter for unpaid PIP benefits is defective;
  • Created a rebuttable presumption that an insured’s failure to appear for two scheduled examinations (mental or physical) is an unreasonable refusal to submit to examination;
  • Provided that submission to examination is a condition precedent to eligibility for policy benefits; Barred payment of PIP benefits to persons who submit false statements or commit fraudulent insurance acts; and
  • Amended the PIP schedule of maximum charges.

Registered Agent (Supported). Final Result: Passed
Language originally proposed by Avis, on which we assisted, was ultimately approved on HB 1087 in the a few days before the end of session. Below is the specific language approved:

“627.4137 Disclosure of certain information required.—
(3) Any request made to a self-insured corporation pursuant to this section shall be sent by certified mail to the registered agent of the disclosing entity.”

Current law requires motor vehicle insurance notice to the “named insured” for: (1) intent not to renew; (2) intent to transfer a policy; and (3) eligibility for insurance through the Automobile Joint Underwriting Association in the event of cancellation or nonrenewal. The party designated to receive the notice under current law is the “named insured,” the persons or entities listed on the policy declaration page. However, at times the named insured may include one or more individuals particularly in commercial coverage. The named insured of a policy may often include persons or entities related by common ownership or common enterprise.

The bill adopts the previous industry practice of delivering certain required policy notices to only the party with administrative authority on the policy, the “first named insured” for notices of renewal premium, cancellation, intent not to renew, intent to transfer, and eligibility for insurance through the Automobile Joint Underwriting Association in policies providing motor vehicle insurance.

Rental Car Surcharge Re-Direct. (Neutral) Final Result: Died
A plan to consolidate the state’s economic development efforts appears to be on its way to passage; however the details have not yet been worked out. Of interest to Enterprise, is that for FY 2011-12, $26.3 million generated by the rental car surcharge will be put into a fund to assist with bringing more companies and jobs to Florida. Currently, much of the surcharge is provided to Visit Florida but the funds will now flow through this new entity. Further, the Governor would be given discretion over a yet to be determined amount of funds to lure businesses to the state.

ACRA Successfully has Restrictive Language Removed from State of Florida Transportation Bill

Florida State Senate SealLate Thursday April 14, ACRA became aware through one of its members that State Senator Margolis had inserted language in the State Transportation bill to restrict fees charged by rental car companies to rental car consumers who violate toll requirements and do not advise the rental company. The bill would limit the collection for all violations occurring during a rental to $2.50/day, to a maximum of $10 per contract, yet the rental car company remained liable to the State for the toll and a fine up to $100 per occurrence.

A grass roots effort was immediately undertaken by ACRA, its members, and the South Florida Car & Truck Rental Association. Lobbyists were engaged, letters were written, and phone calls made, and within a 48 hour window, we were successful in having the language removed by explaining this is not a profit center, but a cost recovery for actual labor incurred to chase down the violators and to pay the State.

Commenting on the effort, Bob Barton, President of ACRA, stated: “This is a perfect example of how effective we can be when we all work under the umbrella of ACRA. When Florida went to a cashless toll system, the State of Florida did not recognize or consider the burden this placed on rental companies, private felt companies, and other individuals using non-personal vehicles. We have the obligation as the owners of the vehicles for tolls, yet there is quite a significant labor effort in tracking down and collecting from the renter who actually incurred the violation. By consolidating our effort under the ACRA banner, we were able to convince the legislators that this language, while attempting to protect consumers, actually shifted a large cost burden to operators for the consumer’s lack of compliance with the law.”

ACRA will continue to take a leading role in driving sensible legislation as it relates to our industry.


Letter of Appreciation Received by ACRA

On behalf of all of us at HTA, thanks for your efforts last week with regard to the proposed legislation in Florida.  This was shaping up to be a substantial undertaking, and I’m glad we were able to avoid expensive lobbyists and resources on fighting it.

Thanks again,
David Centner
President & CEO, Highway Toll Administration LLC

Alabama State Senators Vote No on Car-Rental Tax

Seal of the Alabama State SenateState senators who represent Jefferson County voted Thursday against a plan to start collection in the county of a 3 percent tax on vehicle rentals and leases of a year or less.

The tax would raise $7.5 million a year, according to an estimate made a decade ago by the Legislative Fiscal Office. The money would go to the Birmingham-Jefferson Convention Complex authority.

A lobbyist for the authority, Johnny Crawford, said the money would be used to maintain and renovate the convention complex.

State lawmakers approved the tax in 2001, but the law includes a provision that the tax couldn’t be collected until counsel for any bonds issued by the BJCC authority certified that there would be enough money from the tax and other sources to repay $300 million in bonds. That hasn’t happened.

Senate Bill 323 by Sen. Jabo Waggoner, R-Vestavia Hills, would erase that provision and allow immediate collection of the tax.

Senators who represent the county voted 3-4 against the bill. Waggoner said he would not try again this spring to pass the bill.

Voting for the bill were Waggoner, Sen. Linda Coleman, D-Birmingham, and Sen. Priscilla Dunn, D-Bessemer. Voting against it were Sen. Scott Beason, R-Gardendale, Sen. Slade Blackwell, R-Mountain Brook, Sen. Greg Reed, R-Jasper, and Sen. Rodger Smitherman, D-Birmingham.

Waggoner said the vehicle rental tax in Birmingham now is 2.25 percent, compared to 16 percent in Charlotte, 14 percent in Memphis, 13 percent in Nashville, 7 percent in Jacksonville, Fla., and 6 percent in Louisville. He said Birmingham’s rate still would be lower, even after an increase of 3 percentage points.

Smitherman recalled that lawmakers in 2001 approved the vehicle rental tax in a bid to raise enough money to finance construction of a domed stadium.

Joe Fine, a lobbyist hired to represent Enterprise rental car company, said that more than 70 percent of vehicles rented in Jefferson County are rented by area residents, not out-of-towners, and that Senate Bill 323 in effect would be a tax increase on local people.

Joint Letter in Response to November NHTSA Audit Query

National Highway Traffic Safety AdministrationA joint letter from the car rental industry was delivered to the NHTSA last week,  responding to the release of information obtained from Chrysler and General Motors from a November 2010 Audit Query. The Audit Query related to how rental car companies respond to recall notices from the automobile manufacturers.

The information provided by Ford, Chrysler and General Motors to NHTSA in response to the NHTSA Audit Query questions does not accurately reflect the performance of the car rental industry. Instead, the reported data understates the frequency and speed with which the car rental companies have been and are responding to such notices.

Read the Joint Letter to NHSTA here

ACRA Releases New Safety Recalls Proposal

Clear policy will allow car and truck rental, taxi/livery, bus, government and other fleet owners as well as individual owners to adapt proactive and consistent policies to ensure the safe operation of vehicles

Since 1976, automobile manufacturers have been required by Federal law to provide notice to vehicle owners when the manufacturer determined that a vehicle contains a defect which relates to vehicle safety, or fails to conform to an applicable motor vehicle safety standard. The notices include “an evaluation of the risk to motor vehicle safety reasonably related to the defect or noncompliance” and a statement of the precautions, if any, that owners should take to reduce the chance that the defect or noncompliance will cause a malfunction to occur. The law does not require the manufacturer to advise whether the vehicle should continue to be operated until the defect or noncompliance is remedied.

Every year, auto manufacturers recall millions of vehicles under “Safety Related Recall Bulletins.” In total, more than 390 million vehicles have been recalled and posted on the National Highway Traffic Safety Association (NHTSA) website for recalls.

Currently all vehicle owners, including rental companies, must decide whether to continue to operate vehicles subject to a recall based on the information provided by the manufacturer and NHTSA in the recall notice. Such notices rarely provide clear guidance as to whether the vehicle can continue to be operated. Additionally, while the rules prohibit a dealer from selling a new vehicle subject to a recall, no prohibition is placed on the sale of used vehicles.

ACRA proposes the current rules be modified to a two-tiered system which can properly categorize each recall by the nature of the defect and the potential for harm:

SAFETY RECALL GROUNDING BULLETINS (RGB)

These bulletins, to be delivered to vehicle owners and posted on NHTSA’s website would require the owner or lessee of any vehicle (commercial use or private) to immediately cease operation of the vehicle and park or have the vehicle towed. Such bulletins would be issued when the manufacturer and/or NHTSA believe continued operation of the vehicle pending completion of the recall remedy would pose a significant risk to public safety.

MANUFACTURER PRODUCT INFORMATION BULLETINS (PIB)

Issued based on the determination of the auto manufacturer and/or NHTSA, a PIB notice would permit a vehicle to be operated pending completion of the recall remedy so long as the remedy was completed within an acceptable period of time as determined by the manufacturer and NHTSA. A PIB would also specify whether remedial measures should be implemented pending completion of the recall remedy as a condition of the continued operation of the vehicle. By way of example, several manufacturers in 2010 issued recalls for pedal entrapment. Under the existing rules, the defect would remain until a new accelerator pedal was installed. The auto manufacturer recommended temporary removal of the driver side floor mat until the repair was made.

ACRA FULLY SUPPORTS AN APPROACH THAT ENSURES PUBLIC SAFETY WHILE, AT THE SAME TIME, PROVIDING THE OWNERS AND OPERATORS OF ALL VEHICLES CLEAR, CONCISE DIRECTION AS TO WHEN A VEHICLE SHOULD NOT BE DRIVEN UNDER ANY CIRCUMSTANCE VS. WHEN A CAR CAN BE DRIVEN WITH A LEVEL OF CONFIDENCE BASED UPON THE DIRECTION OF THE MANUFACTURER.

The Coalition Against Discriminatory Car Rental Taxes Meets in DC

Bob Barton, President of ACRAPresident, Bob Barton, attended a meeting in DC on January 6th, 2011 regarding federal legislation that prospectively bans state and local discriminatory car rental excise taxes.
The Coalition Against Discriminatory Car Rental Excise Taxes, consists of the American Car Rental Association, auto manufacturers, travel groups, as well as consumer and taxpayer advocates concerned about the proliferation of taxes being imposed on consumers traveling interstate to support the construction of stadiums, arenas and other local agenda issues, creating an environment of “taxation without representation”.

ACRA and the members of the coalition are rallying for support from both Senators and Congressman and the coalition has widespread support. Bob Barton met with Congressman Gus Bilirakis (R) of Florida and Congressman Steve Cohen (D) of Tennessee who both have pledged their support of the bill.

Please click on the documents below to view them

  1. Effects of Discriminatory Excise Taxes on Car Rentals by the Brattle Group
  2. Excise Tax Briefing Paper
  3. Full Legislative Text of Bill H.R. 4175: To protect consumers from discriminatory State taxes on motor vehicle rentals.

ACRA and the coalition will be working diligently to push this bill through the process to secure passage of our legislation in the 112th Session of Congress.

NHTSA Addresses Rear-Visibility Safety Concerns

National Highway Traffic Safety Administration

The U.S. National Highway Traffic Safety Administration (NHTSA) recently published in the Federal Register its Notice of Proposed Rulemaking, amending Federal Motor Vehicle Safety Standards for rear-view mirrors and visibility.  Congress has required NHTSA to propose rules for enhancing the visibility of the area immediately behind a vehicle to minimize the likelihood of pedestrians being struck during vehicle back-ups. Following research and review by NHTSA, the details of the proposed rulemaking are now available.

Click here to read iSuppli’s review of potential technology solutions.

Click here to read the Federal Register’s complete publication